Our Mission
To put the Resident First in everything we do.
Our Values
Hospitality (Living life on purpose - creating moments of joy)
- Putting the resident first
- Anticipating resident needs
- Developing a host-guest relationship
- Committing to service of residents in creative and caring ways
- Delighting in treating the resident as beloved family
Integrity (Do the right thing - regardless)
- Doing what is right at all times
- Never compromising values for short-term results
- Possessing and demonstrating broad skills and knowledge
- Committed to self-improvement through education
- Honesty in all decisions
Security (Peace of mind - every day)
- Committed to “safety first”
- Compliance with all regulatory agencies
- Setting and maintaining consistently high standards
- Ensuring the security of residents and team members
- Never compromising safety
Passion (Love what you do - live what you love)
- Striving to meet the diverse needs of residents and families
- Looking for innovative solutions to all challenges
- Craving and delivering superior service
- Championing team spirit
Fun (Vibrant, active living - for the fun of it)
- Taking the mission seriously, but not oneself
- Bringing personality into the resident’s experience
- Demonstrating enthusiasm for life
- Addressing adverse situations and turning them into positive experiences
Principles of Service
Preserve independence.
Respect individuality and personal history.
Involve the whole person – body mind and spirit.
Develop relationships.
Encourage freedom of choice.
Serving the following locations:
Mahtomedi, MN
Waconia, MN
Columbia Heights, MN
Barnum, MN
Cloquet, MN
Brookfield, WI
Brown Deer, WI
Mequon, WI
Pella, IA
Silvis, IL
